Terms of Service

Last updated: December 2024

Welcome to COOLINK

These Terms of Service govern your use of COOLINK's products and services. By accessing our services, you agree to be bound by these terms. COOLINK specializes in refrigeration and HVAC system pipeline components with over 20 years of industry experience.

1 Service Description

COOLINK provides professional refrigeration and HVAC pipeline components including manifold assemblies, capillary tubes, and customized solutions for household AC, commercial refrigeration, and industrial chillers.

  • Pipeline components and manifold assemblies
  • Custom design and engineering services
  • Quality control and testing services
  • Technical consultation and support

2 Quality Standards

All COOLINK products comply with ISO9001 standards and undergo comprehensive quality control processes.

Testing Standards

100% helium leak testing and flow testing for all components

Certification

ISO9001 compliance with full-process tracking

3 Order Terms & Customization

Orders are subject to availability and production capacity. Custom solutions require detailed specifications and may have extended lead times.

Customization Services Include:

• Dimension customization

• Structure modification

• Functionality enhancement

• Material specification

4 Warranty & Support

COOLINK warrants products against manufacturing defects under normal use conditions. Technical support is provided throughout the product lifecycle.

Quality Guarantee

Manufacturing defect coverage

Technical Support

Professional consultation available

5 Limitation of Liability

COOLINK's liability is limited to the replacement or repair of defective products. We are not liable for consequential damages arising from product use.

Products are designed for specified applications. Users are responsible for ensuring compatibility with their systems and compliance with local regulations.

6 Modifications & Updates

COOLINK reserves the right to modify these terms at any time. Continued use of our services constitutes acceptance of updated terms. Major changes will be communicated to existing customers.

Questions About These Terms?

Our customer service team is ready to help clarify any aspects of these terms or discuss your specific requirements.